This policy explains how ILB Projects, Ithemba La Bantu Projects (Pty) Ltd (registration 2025/093672/07), of Centurion, Gauteng, South Africa, collects and uses your personal information. We handle personal information in line with the Protection of Personal Information Act, 2013 (POPIA). If you have any question about this policy, contact us at compliance@ilbprojects.co.za.
We collect the information you give us and a limited amount of technical information when you use our website:
When you send us an enquiry or download a document, you give us your details so that we can respond. By doing so you agree that ILB Projects may contact you about your enquiry and about related supply opportunities. We will keep this contact relevant to your requirement. You can ask us to stop contacting you at any time by emailing info@ilbprojects.co.za.
We process your information on the basis of your consent, our legitimate interest in responding to trade enquiries and running our business, and, where an agreement is in place, the performance of that agreement. We also process information to meet our legal and regulatory obligations.
We do not sell your personal information. We share it only as needed with independent inspectors and laboratories, banks, logistics providers, our professional advisers, and regulators or authorities where the law requires. Where our service providers process information on our behalf, they are bound to protect it.
Some of our buyers and partners are located outside South Africa. Where we transfer your information across borders, we take reasonable steps to ensure it remains protected in line with POPIA.
We keep your information for as long as needed to deal with your enquiry or relationship and to meet our legal, tax and compliance obligations, after which it is securely deleted or anonymised.
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.
You may ask us to access, correct or delete your information, object to its use, or withdraw your consent. To do so, email compliance@ilbprojects.co.za. You also have the right to lodge a complaint with the Information Regulator of South Africa.
Our public website does not use advertising or tracking cookies. We use only essential storage: our client portal sets a secure sign in cookie so that you can stay logged in, and our prices page stores a small marker in your browser so that you do not have to enter your details more than once to download documents. Our website serves most of its fonts directly from our own servers. One font, Satoshi, is currently loaded from Fontshare, which may receive your IP address as part of delivering that font. If we introduce analytics or advertising in future, we will update this policy and ask for your consent where required.
We may update this policy from time to time. The latest version will always appear on this page.
Ithemba La Bantu Projects (Pty) Ltd, Centurion, Gauteng, South Africa. For privacy matters email compliance@ilbprojects.co.za. For general enquiries, info@ilbprojects.co.za.